Mám zájem
Service Designer #UX #Design #DesignThinking
náměstí Junkových 2772/1, 155 00 Praha-Stodůlky, Česká republika Práce na plný úvazek Komerční banka
Volná místa101
náměstí Junkových 2772/1, 155 00 Praha-Stodůlky, Česká republika Práce na plný úvazek Komerční banka
KB is turning into a Design organization. We are building a strong team of experts, led by Pavel Nedobitý, who will design a next generation of financial services and spread Design as a strategic discipline to all corners of the organization. Our ambition is that every person in the organization will think like a designer and apply design tools and methods in their everyday job. We are on a journey from Design Thinking through Design Doing to beautiful, simple suit of new products and services that create new value for our clients.
What will you do
- Conduct in-depth customer interviews to gather deep insight, hidden motivations and true needs of existing and future customers
- Compile and interpret the insights for the teams/squads so that everyone has intimate knowledge of the customer
- Conduct desk and market research to understand broader context
- Frem up the challenge to be solved from customer perspective, identify jobs to be done
- Facilitate workshops and ideate with team of professionals
- Design new innovative solutions with feasibility and business viability in focus together with the customer
- Arrange and supervise prototyping of the designed activities
- Organise and perform user testing of the developed digital and offline solutions in various stages of the service design process
- Gather and systematise user feedback and testing results
- Conduct design reviews of developed solutions
Who are we looking for
- Proven track record of user research and user-testing;
- Service, Product and UX Design skills
- Proficiency with Sketch and Invision (or other prototyping tools), as well as other UX design programs
- Proficient level of English in speech and writing in order to conduct and facilitate the design process
- Czech language skill a plus
- Basic knowledge of Agile working principles
- Good public speaking and strong facilitation skills
- Understanding of finance sector, banking experience is a plus
What we offer you at KB
- Background of a strong international banking group Société Générale
- Interesting and diverse job, where you never stop learning and exploring new areas
- Opportunity to be part of one of the largest agile transformations on the CEE market and to shape how the world of financial services of the future will look like
- Dynamic, inspiring and team-oriented work environment
- Dedicated team of professionals with diverse expertise
- Attractive system of benefits (5 weeks holiday, discounts on banking services and products, meal vouchers, cafeteria system, pension insurance contributions, sick days, etc.)
- Further education and vocational training
- Permanent employment contract
Your working environment
Kontaktní osoba
Petr Zajíček
Tech & Innovation Recruitment Lead Navštivte můj profil
Tech & Innovation Recruitment Lead Navštivte můj profil